In collaboration with a global leader in home furnishings, TheCUBE faced the challenge of enhancing the service offer to adapt to the evolving needs of customers seeking flexible living solutions. To tackle this challenge, TheCUBE employed a structured methodology that encompassed research, ideation, market testing, and beta operations.
TheCUBE conducted comprehensive market research to identify shifts in consumer preferences and gaps in existing furniture rental services, leading to innovative concepts for a platform that allows users to rent furniture and rooms on a short-term basis. To ensure business viability and effective go-to-market strategies, digital tests were launched to gather real-time customer feedback, allowing for iterative improvements. Additionally, beta operations refined the platform to meet the dynamic needs of families and individuals in transition.
The result was a robust solution that not only provided convenient and sustainable ways to furnish homes but also effectively addressed the growing demand for mobility in today’s fast-paced environment. The venture quickly attracted a significant client base, establishing multiple touch-points with customers to enhance engagement and satisfaction. By conducting in-home assessments at the start of each service, TheCUBE gained valuable insights into family dynamics and specific needs.